Systems Integration & Consulting
SunNET provides integration services covering the full scope of today's enterprise IT environment, integrating different technologies to develop I.T. systems that respond to clients' strategic needs. Our services cover the following areas:
- Software Development
- Solution Implementation
- Project Management
For an integration project, the costs in time and money can be staggering, especially when your data resides on various databases and applications. SunNet has developed a unique approach and tools to integrate old and new technologies. Working with our integration department you can be sure that we will deliver the right solution for your organization.
SunNET offers a range of e-Commerce services for your online business - ready-made e-Commerce applications, customization and implementation of third-party commerce services, web development and system integration, and website design and optimization.
Contact us to learn more about our e-Commerce services.
Call Center Integration
SunNET provides integration for contact center, from start-up to contact center enhancements. Our services cover the following areas:
- RFP for Contact center
- Contact center outsourcing, audit and enhancement
- IVR implementation
- CTI implementation
- Monitoring solution
- VoIP based Contact center
- Virtual contact center (distributed contact center)
- Dialer installation and configuration
I.T. Project Management
With more than ten years experience in Management and Information Systems Development, our Project Managers have considerable experience in strategic and operational planning which encompasses all facets of Information Systems.
All of our Project Managers are certified professionals from PMI (Project Management Institute). If you need help to manage your IT projects please contact us today!
Since 2010 SunNET group has deployed and put in production a neutral mobile money platform in operation across east Africa. Our expertise and customer base continues to grow as we deepen the mobile money, web interface and mobile banking. www.mobpal.biz
OTRS is a PinkVerified Certified ITIL software used to managed IT Service around the world (more than 110 000 Installation). SunNET group has develop a solid experience in customization and integration OTRS to various customer own solutions and applications. Helping customer to improve their customer service using a proven ticketing solution.
SunNET group is committed to a paperless environment, since 2010 we have developed and implemented a solution for a paper free service industry. www.my-bills.net